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Case Study
·Hospitality & Entertainment·2026

Not just a membership.
An experience that felt
like it was built for you.

Stone State Golf wasn't building a booking system. They were building something that didn't exist anywhere else. A premium indoor golf experience where every member felt like an owner, not a customer. The software had to feel the same way.

A member playing at Stone State Golf swing lounge
The venue. Matte black walls, acoustic ceiling panels, dark hardwood, full simulator screen. The software had to feel as considered as the space itself.
The Vision

Something that
didn't exist
on the market.

Stone State Golf set out to build an indoor golf and entertainment venue unlike anything else in the market. Not a bar with simulators. Not a corporate event space. Something exclusively yours; where the moment you walked in, the space knew who you were and treated you accordingly.

The physical space was being designed with that level of intention. The software had to match it. Off-the-shelf tools, booking platforms, generic membership apps, would have undermined everything they were trying to build. They needed something that felt as premium as the experience they were selling.

That's where Kaisyn Labs came in.

Stone State Golf bay, empty and ready
The bay before a member arrives. Every detail considered. The software needed to match this.
The Feeling

Every member should feel
like they own the place.

The brief wasn't technical. It was emotional. The software needed to communicate exclusivity, warmth, and belonging. In every interaction, on every screen, from the moment a member logged in to the moment they picked up a club.

Exclusive
Not a subscription. Not a tier. A membership, with everything that word implies. Limited. Earned. Yours. The software needed to reflect that from the first login.
Warm
"Welcome Taylor — Play on, Playa." That's not a system message. That's a greeting from a place that knows you. Your music. Your lighting. Your space. Every interaction was designed to feel personal, not automated.
Classy
Dark surfaces, warm gold accents, intentional typography. The aesthetic of the software matched the aesthetic of the venue. Premium without being cold, refined without being stiff.
"Welcome Taylor.
Play on, Playa."
What the bay control center says when a member steps up to the mat. Not a login prompt. A greeting. Your playlist through the bay's sound system, your lighting set the way you like it, and any venue announcements delivered directly to you without interrupting your session.
Personal music · Bay sound system
Environmental lighting
In-bay communications
Bay Kiosk
Live in Venue
The System

Three interfaces.
One connected experience.

Each interface serves a different person at a different moment. All three share the same live database and stay in sync in real time. The seam between them is invisible. Which is exactly how it should feel.

Interface 01

The Bay Control Center

This isn't a kiosk. It's a personal command center built into every bay. When a member steps in, the tablet greets them by name. Their session is already loaded, their environment ready to be set exactly how they want it.

From the tablet they can connect their personal device and push music through the bay's sound system. Their playlist, their vibe, their session. They can adjust the bay's lighting environment to match their mood or the time of day. No staff interaction required. No interruption to the game.

Announcements, promotions, and communications from the venue reach members directly through the kiosk; delivered in-bay without a phone notification, without breaking the experience. It's their space. The system treats it that way.

Personalized welcome, member recognized on check-in
Personal device music streamed through bay sound system
Environmental lighting control from the tablet
Venue announcements & communications delivered in-bay
Real-time edge device sync, reliable and always connected
Profile and session access without leaving the bay
Stone State Golf Bay Kiosk
Stone State Golf Member Portal
Interface 02

The Member Portal

The member's home base. The place they come back to between visits. A personalized dashboard showing their activity, upcoming bookings, membership status, and quick access to everything they need.

Designed in the Stone State brand: dark, premium, warm gold accents. It doesn't look like a SaaS product. It looks like it was built by the venue, for the venue, for their members specifically.

Personalized dashboard, built for this venue specifically
Booking management and session history
Membership status, type, and tenure
Guided onboarding for new members
Built in the Stone State brand, not a template
Interface 03

The Operations Portal

The operator's command center. Behind the premium member experience is a pipeline that needs to be managed — leads coming in from multiple sources, people at different stages of the journey from interested to active member.

The operations portal gives the venue team a clear, live view of every lead and member: status, golfer type, how often they want to play, how they heard about the venue. No spreadsheets. No guessing. One place, always current.

Live waitlist with full status pipeline
Golfer type and frequency classification
Referral source tracking
Search, filter, and instant status updates
Real-time sync with member portal data
Stone State Golf Operations Portal
Under the Hood

Built to last.
Not just to launch.

Every technology choice was made for maintainability; so the venue team can own and operate it without ongoing developer dependency.

Next.js
Frontend for member portal and operations
Supabase
Cloud database and auth, shared live
Edge Device
Local sync node for bay reliability
Tablet UI
Optimized touch interface, Android in each bay
Real-time
All three interfaces stay in sync
Role Auth
Members see theirs. Operators see all.
The Outcome

The software felt
like the venue deserved.

Stone State Golf opened with a complete operational platform; three interfaces, one live system, all running in production. The member experience from first login to stepping into the bay felt intentional, exclusive, and warm. Nothing about it felt like a generic SaaS product.

The operations team has a live view of their pipeline. Members have a portal that feels like it was built for them. Every member who steps into a bay is greeted by name. The system knows who they are before they say a word.

Kaisyn Labs handled every part of the loop: requirements, design, development, deployment, documentation, and handoff. The venue team owns it. No ongoing developer required. That was the goal from day one.

3
Interfaces designed & deployed
1
Connected live system
Live
Running in production
"

Every member should feel like they own an exclusive slice of something that doesn't exist anywhere else. The software had to feel exactly the same way.

The brief · Stone State Golf
The Full Loop, delivered
Requirements & experience design
Three interfaces built from scratch
Cloud infrastructure & edge deployment
Training & full operational handoff
System running independently today
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Have something
worth building?

We find the friction. We design the system. We build it, test it, and hand it off running. Every time.