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Quality Systems

Build quality in so you stop finding it out later.

Inspection isn't quality — it's an autopsy.

Why It Happens

Defects ride travelers until QC catches them. Quality fails where info dies.

The Fix

Inspect where defects start. One-page standards with photo + CTQs. 24-hour feedback rule. Two-field NCRs: "What broke?" / "What changes?" Audit fixes, not forms.

Try This Tomorrow

Trace one repeat defect backward to the first missed clue.

Example

Adding a 2-min go/no-go check cut bore scrap 60% in a month.

Builder's Truth

Quality isn't an inspection step — it's feedback speed.

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